Learning from your visitors – ALL of them

All of us know exactly how to manage our customers and interact with them regularly. You might think you learn a lot from your customers – their feedback, the products that they are purchasing and more. What about what you aren’t learning from potential customers who visit your site but decide not to buy anything ? Aren’t you missing out on their perspective completely ? Are you losing on massive sales because you are not tapped into these potential customers’ views ?

Loads of visitors to your site, but low sales ?

To expect each customer to wade through your entire site and locate exactly what they are looking for might be too much to ask – after all, we are living in an age where attention spans are getting increasingly shorter. A visitor will be quick to jump to another competitor’s site if he / she doesn’t find what they are looking to purchase, in just a few seconds.

Treat your online customers just like your brick-and-mortar customers

If a customer were to walk into your brick-and-mortar store – you would begin by asking him / her a few questions to understand their requirements and then recommend the most suitable products. Nothing changes from a customer’s perspective when the store moves online. Just as in a brick-and-mortar store, in your online store as well, you need to first ask the right questions to understand the requirements and background of each visitor so that you can steer them in the right direction – by re-directing them to the appropriate , relevant product or content on your site that best suits their needs.

This is where SurveyFunnel comes in – you can create funnels and end the questionnaire by sharing product pages or by adding them to your mailing list. Alternatively, you can simply choose to gather useful data by setting up a quiz and analyse the results later.

There is so much you can do with SurveyFunnel WordPress Plugin ! Get your copy now.

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